Now available for Chrome & Edge

Respond to emails in seconds, not hours

ProReply combines AI with your organization's knowledge base to generate accurate, professional email replies. Stop typing the same answers. Start being more productive.

2-3 hrs saved daily
< 6 sec per reply
100% private & secure
outlook.office.com
ProReply
Information Request
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FAQ_Document.pdf
Hi John, Thank you for reaching out! Based on our FAQ...

Email is eating your productivity

You spend hours every day answering the same questions, looking up the same information, crafting the same responses. Your expertise is being wasted on repetitive typing.

Time Drain

Professionals spend 2-3 hours daily on email. Most of it is repetitive information sharing.

Scattered Knowledge

Policies, procedures, and answers live in documents nobody can find when they need them.

Inconsistent Responses

Different team members give different answers. Customers notice. Trust erodes.

Generic AI Doesn't Help

ChatGPT doesn't know YOUR policies, YOUR prices, YOUR procedures. It invents wrong answers.

AI that actually knows your business

ProReply combines powerful AI with your own documents to generate replies that are accurate, consistent, and on-brand. Every time.

Smart Analysis

ProReply reads the email and understands what's being asked — the type of request, the sentiment, the urgency level.

One-Click Replies

Choose your intent (approve, deny, explain, etc.), select the tone, and generate a polished reply in seconds.

Privacy First

No servers. Your documents and emails never leave your browser. You control your own API keys.

Fully Customizable

Configure your property info, staff signatures, default tones, and response templates to match your brand.

Source Citations

See exactly which documents informed the reply. Verify accuracy at a glance with confidence indicators.

From email to reply in 3 steps

1

Open any email

ProReply activates automatically in Outlook Web. Click the extension icon to open the side panel and analyze the current email.

2

Choose your response

See the AI analysis, review relevant policies from your knowledge base, and select how you want to respond.

3

Insert and send

Review the generated reply, make any edits, and insert it directly into Outlook with one click. Done.

Built for teams that answer emails

Any organization with policies, procedures, or frequently asked questions can benefit from ProReply.

Property Management

Answer tenant questions about leases, pet policies, maintenance, and community rules with accuracy and consistency.

  • Lease terms & renewals
  • Pet policies & deposits
  • Maintenance scheduling
  • Noise complaints

Customer Support

Respond to support tickets faster by pulling from your knowledge base, product docs, and FAQ articles.

  • Product questions
  • Billing inquiries
  • Technical troubleshooting
  • Return policies

Education

Help administrative staff respond to student and parent inquiries about policies, deadlines, and procedures.

  • Enrollment questions
  • Policy clarifications
  • Schedule changes
  • Financial aid

HR & Operations

Answer employee questions about benefits, policies, time off, and company procedures accurately and consistently.

  • Benefits questions
  • PTO policies
  • Onboarding info
  • Company guidelines

Legal & Compliance

Ensure responses cite correct policies and maintain compliance with regulatory requirements.

  • Policy citations
  • Compliance responses
  • Standard disclosures
  • Procedure explanations

Sales & Pre-Sales

Respond to prospect inquiries with accurate pricing, feature information, and competitive positioning.

  • Pricing questions
  • Feature comparisons
  • Implementation details
  • Contract terms

Trusted by professionals everywhere

"ProReply cut my email time in half. The fact that it pulls from our actual lease documents means I'm never giving wrong information to residents."

RV
Rebecca V. Assistant Property Manager

"We uploaded our entire knowledge base and now our support team gives consistent answers every time. Game changer for quality control."

MT
Michael T. Customer Success Manager

"The privacy aspect sold me. Everything stays local, I use my own API key, and there's no server collecting our sensitive communications."

SK
Sarah K. Operations Director

Simple, transparent pricing

ProReply is free to use. You only pay for the AI API usage (Claude API).

ProReply Extension

Free

Forever free. No subscription.

  • Unlimited email analysis
  • Unlimited document uploads
  • Local vector search (free)
  • Staff profiles & signatures
  • Template library
  • Chrome & Edge support
Get Started
You Control

Claude API (Anthropic)

~$0.02 per email

Pay-as-you-go. Your own API key.

  • Analysis: ~$0.005/email
  • Generation: ~$0.015/email
  • No minimums or commitments
  • Direct from Anthropic
  • You own your API key
  • Usage dashboard at Anthropic
Get API Key

Based on Claude 3.5 Sonnet pricing. Actual costs may vary based on email length and complexity. 50 emails/day = ~$30/month.

Ready to save hours every day?

Install ProReply in under a minute. No account required.

Works with Outlook Web (outlook.office.com, outlook.live.com)